New year new skills! Here’s what courses are taking place at Ajuda training academy.

Why not set yourself some goals for 2020 and gain qualification and life skills that could even save lives?

That’s what we are all about here at Ajuda – educating people to save lives.


Here’s what courses are taking place over the next few months.



You can book courses direct on our website or you can give the team a call on 02920 576883 and we’d be happy to help with any enquiries


Here’s what Ajuda got up to in 2019

We celebrated our 10th anniversary, launched brand new courses, won awards, trained hundreds of delegates in a range of courses, launched a new website, and launched 2 new events




We celebrated 10 years of Ajuda!


A very special milestone was hit in 2019, too, with Ajuda celebrating a whole 10 years in business! In this past decade we have trained over 60,000 people, developed an extensive catalogue of popular courses, and worked with some fantastic people and organisations over the years.


To celebrate, Ajuda had a 10 year party at the Copthorne Hotel in Cardiff which included a fantastic meal, entertainment and a charity auction.


The chosen charity for the event was the ABF Soldiers’ Charity, a charity that our director Dawn supports regularly.

We hope that the next 10 years will bring us just as much fun!







New Mental Health Courses Launched!


2019 saw the launch of some brand new Mental Health First Aid courses on offer to our customers.


According to Mind Charity, every year 1 in 4 people will experience a mental health problem.


At Ajuda we want to be at the forefront of the battle to stop the stigma surrounding mental health, and training people to spot and treat the signs of mental illness is key to reducing the number of people suffering in silence.


We offer both adult and youth training for mental health, and can offer the course in-house at our Cardiff Bay training centre or at a venue of your choice. Please check our website for the next upcoming course dates.


Hundreds of delegates trained in First Aid, Food Safety, Fire Safety, Manual Handling and much more!


We’re pleased to see that people are fulfilling their recommended  training requirements.


We are incredibly proud of the feedback we have been receiving from delegates across all of our courses in the past few months and would like to thank all of our trainers for their exceptional training delivery.


We run regular training courses at our Training Academy in Cardiff Bay but we can also provide in house training at your workplace, business or school.

We are flexible and accommodate our customers to meet their training needs.


We even use real fire on our Fire Safety training!





You can book courses direct on our website




The ABF Soldiers’ Charity is one very close to Dawn’s heart, and she regularly fundraises for them in a variety of different ways including her events. In September, Dawn took on another big challenge for ABF Soldiers’ charity – climbing Mount Toubkal in Morocco.


Standing at 4,167m, Mount Toubkal is the highest peak in the Atlas Mountains and the tallest mountain in North Africa.


Dawn took on the challenge accompanied by her husband, Ianto, who both served in the army for a combined total of 45 years.


Together they smashed the challenge, and also raised an amazing £4,132.33 for the charity.


Thanks to all those who donated and supported.





We launched a brand new website at the start of the year, which means you can now book places on our open courses online, direct from the website.

You can also view all our courses, read interesting and helpful articles, download our brochures and much more.

We will soon be launching a brand new website shop where you can purchase a range of first aid supplies 💻


  • First Aid Kits
  • Sports Kits
  • Catering Kits
  • Training Supplies
  • Bandages
  • Dressings
  • Survival Blankets
  • AED’s
  • Gloves
  • Signage
  • Books
  • And much more!




To coincide with the launch of our new mental health courses, we have also created two brand new events. We recognised that there was a big demand in Wales for more discussion and awareness around mental health, illness and wellbeing – so we have decided to give our customers what they want and create bigger events for these topics.

Our annual Talking Mental Health Conference was officially launched on 10th October 2019, and welcomed over 120 delegates, 25 exhibitors and 7 speakers to Cardiff City Stadium for a day of inspirational talks and real-life experiences of dealing with mental illness. We are also preparing for our bigger Mental Health & Wellbeing Show which will also be held in Cardiff City Stadium, which will include over 50 exhibitors, 30 speakers and we already have over 400 people booked to attend!

If you would like any more information on how to get involved with these, please contact us today!





Take Care of Your Mental Health

this Christmas


Keep Warm this Winter

with these tips


 Christmas fire safety tips for your home


Stay safe his winter with our health & safety tips




Emergency First Aid

(1 day course)

£90+ Vat 

27th January

24th February


First Aid at Work

(3 day course)

£210+ Vat

27th – 29th January

24th – 26th February


Adult Mental Health First Aid

(2 day course)

21st & 22nd January

11th & 12th February


Youth Mental Health First Aid

(2 day course)

4th & 5th February

16th & 17th April

Take a look at the full 2020 open course calendar


We can also deliver in house training at your venue!


Get in touch to find out more




Zokit Business of the Year Award Winner


It’s always an amazing feeling in the office when the Ajuda team are recognised for our efforts and achievements in educating people to save lives. So, the team are absolutely over the moon to be named as “Business of the Year 2019” at this year’s Zokit Sprinconf!



Winner of the Welsh Vetrans Award


A word from Dawn:


“Super proud this evening, I was honoured to be a finalist, but for Ajuda to be announced as the overall winner for Business was just awesome. For those who don’t know I served in the military for 12 years, not only did it make the strong women that I am today but it’s where I met my husband Ianto who was also serving solider. A massive thank you to Sean Molino and the team at the Welsh Veterans Awards for putting together a great evening.”






Why use our online training platform?

Online training is;

  • Flexible
  • Efficient
  • Cost effective
  • You can progress through the modules at your own pace and time
  • Fit the training in around your work and personal life
  • 3 attempts to pass
  • Print out your certificate there and then


We have over 80 training courses to chose from!

Happy new year! Save on training courses when booking in January!


Good morning!Can you believe we’re now in 2020? We hope you had a lovely Christmas and Happy New Year! Our office is now back open and so we are offering a 15% discount on all training courses booked this month!And there’s plenty to chose from, just take a look below




MHFA (Wales) Adult2 Day Course
11th & 12th February11th & 12th March£120 + vat per person
First Aid at Work 3 Day course
27th – 29th January24th – 25th February23rd – 25th March£210 + vat per person


MHFA (Wales) Youth2 Day Course
4th & 5th February16th & 17th April29th & 30th June£140 + vat per person
Emergency First Aid at Work 1 Day course
27th January24th February23rd March£90 + vat per person


Level 3 Paediatric First Aid2 Day Course
2nd & 3rd March6th & 7th May£160 + vat per person
Level 2 Fire Safety & Fire Marshal1 Day course
18th February1st April£90 + vat per person


First Aid Trainer 3 Day Course
6th – 8th April£425 + vat per person
2020 Calendar

Download our 2020 calendar


Quote “15OFFJAN” when booking to receive the discount!


Why chose us for your training needs?

  • We ensure that we deliver an outstanding customer service to all our clients.
  • We will teach anyone, anytime & anywhere
  • We tailor our courses to meet the individual needs and requirements of all our clients, old and new
  • We ensure that they have an enjoyable experience, by creating a comfortable, enjoyable learning experience, providing additional support when needed, enabling candidates to succeed.

Call the office on 02920 576883 or email to enquire about any of our training courses


What do our clients say?
We also provide online training courses from £15 + vat! 


Our fully-approved, interactive-video eLearning courses are perfect for gaining qualifications for you and your employees.
We can deliver all the eLearning you need to help your business prosper.
Our engaging courses can be taken at any time, in any place and on any device. All courses are approved and priced to offer the best possible value to your business.
Online courses start from just £15 + vat and we have a wide range of qualifications including;

  • First Aid
  • Fire Safety
  • Food Hygeine
  • Manual Handling
  • Health & Safety
  • Health & Social Skills
  • Employability Skills
  • Business Skills
  • Safeguarding
  • Education

Take a look at our range of online qualifications that we provide on our website here

Or try for FREE!

Take Care of Your Mental Health this Christmas

We are in this time of year when everyone starts running out of time to find the perfect presents for their relatives and friends. Although it is one of the most festive and positive months, many of us may not see it that way. Christmas might be an extremely rough time for people suffering from mental health conditions. We gathered some useful tips to help you manage with all sorts of Christmas problems and hopefully lower the pressure you put on yourselves.

1. Don’t waste your time

Have you ever run out of tasks and end up sitting purposelessly at work? Yes? That’s great news! You can use this time to think about your Christmas presents! But don’t make them a priority and postpone your tasks to do it. You need to prioritise all your commitments and after fulfilling them (or during the lunch break) you can plan your presents.

2. Wrap up your work

During one of the busiest times of the year everyone is overloaded with work either in their workplace, at home and often both! It is important for you to know your limits. You don’t need additional tasks before Christmas if the deadline is long after the festive period. Make a list of all your work commitments and put them in the order according to their deadlines. This will help you focus on the most important tasks instead of starting for the ones that you won’t be able to finish. If you have too many tasks assigned before Christmas, try to speak with your manager to come up with some solutions.

3. Time to relax

We all need time out regardless of what’s going on in around us. It’s completely fine! You don’t need to worry about everything this Christmas. Ask your family and friends for help or, if you don’t want to ask them directly, try to convince them using some Christmas movies. Prepare a simple movie night (no special dishes – just popcorn and hot chocolate) and relax with your loved ones. After such a night you might suggest that would be fun to try out some of the movie ideas and voilà! You’ve got some voluntary help from your loved ones and priceless time you spent together.

4. Drinking – Keep an eye on that!

Don’t fall into the illusion that alcohol makes you happy and that all the problems seem to fade away after a glass of wine. The fact is that alcohol can make you feel relaxed but it’s just temporary. Your problems won’t disappear and postponing them won’t help you deal with stress. In fact, it’ll leave everything on the last minute and your stress scale might just blow up. Don’t fall into this trap. Stay with the recommended limits or just go out with your friends to reduce the stress instead of sitting at home with a bottle of wine.

5. Food Fight

Christmas time is a perfect excuse for all-day meals. We don’t do breaks. The temptation to overindulge with food is enormous and that is the reason to stop and think. Our diet has a huge impact on our mood, and this may cause some mood swings during Christmas as we all want to put the diet aside. But we need to remember that maintaining a balanced diet is extremely important to prevent irritability and to maintain stable mood.

6. Sleep Tight

With all the responsibilities and Christmas rush, people tend to disrupt their sleeping patterns to make sure that everything is perfect. But sacrificing the sleeping time just to achieve a perfectly decorated house might not be the best idea. You should have enough sleep because if you don’t, you put your mental health at risk. Divide the Christmas task between members of your family this year and make sure that all of you, including yourself, are having enough sleep during this festive time of the year.

7. Socialise

Feeling lonely can also have an impact on your mental health. For some people Christmas might feel like an emotional tornado while for others this might be the loneliest time of the year. All of us should keep in touch with our loved ones but also find it as a chance to meet new people to socialise with. Go out for the Christmas Market or Christmas Wonderland and have fun! That’s your chance to join the random choir singing Christmas songs or bump on some stranger with whom you can later go for a hot chocolate. Don’t miss out!

8. Exercise

Winter cold and exercises? It doesn’t sound like a good motivation. But that should become your routine especially during this festive time. Sport makes a huge difference for our mental health. That doesn’t mean you have to get up at 4 and go for a run so you can still stick to the schedule. Dancing around and singing also qualifies as exercises! Choose something you enjoy, and start to feel the difference in your life as this becomes routine.

9. Stretch your mind

Apart from physical exercises, you should keep your mind on track, as well. Ajuda offers a vast variety of courses including Mental Health training courses. You can increase your awareness to help yourself and others. Don’t miss out on the Mental Health & Wellbeing Show which takes place in May 2020. Christmas time is the best opportunity to offer mental help and this show might be your perfect gift for your loved ones.

Christmas time might be the most dangerous time of year for people struggling with mental health issues. Don’t underestimate it. Make sure that you, your family and friends are aware of this problem. Spread the word to make Christmas special for all people in your surroundings. Be the one that makes a change! And most importantly, be the one who cares for himself before you decide to take someone else’s problems on your shoulders.

Find time for yourself – take a long bath or go on an errand. Even five minutes for yourself might be helpful to keep your life balance.

Talking Mental Health National Conference will return in 2020

The first Talking Mental Health Conference in Wales was so successful that will be staged for a second year, organiser Dawn Evans has revealed.

The event held at Cardiff City Stadium to coincide with World Mental Health Day on October 10 was sponsored by Remploy and opened by the Lord Mayor of Cardiff, Councillor Daniel De’Ath.

Among the 120 attendees were Jack Sergeant Alyn & Deeside AM and Dr Henk Parmentier, Vice President for Europe at the World Federation for Mental Health.

Following the death of his father Carl, suicide prevention campaigner Mr Sergeant has launched an initiative called The 84, named after the 84 men who take their own lives each week in the UK.

Jack said: “The more we can talk about mental health, the more we can help people get through their days.”

There were 30 exhibitors including Mind Cymru and Action For Children, and the line-up of speakers included former Bristol, Wigan Athletic, and Wales footballer David Cotterill, who talked about the pressures of international football and their effect on mental health, and June Jones, the Campaign and Strategy Lead for Time To Change Wales, which aims to end the stigma associated with having a mental health issue.

Peter Davies, Regional Director, Wales, for ABF The Soldiers’ Charity, also talked about the mental health support it provides to soldiers, veterans, and their families, and Rachel Kingsbury, a mental health first aid trainer with the Ajuda Training Academy, spoke about the impact of anxiety and depression.

Dawn, the CEO of Ajuda, a multi-award-winning specialist mental health and vocational training company based in Cardiff, said: “We offer groundbreaking mental health first aid training to our clients and we see how important talking about this issue is for so many people in workplaces across Wales.

“So, we decided to bring people together to talk about the subject, to share insights, create strong relationships, and share best practice. We hope our conference will help to end the stigma about discussing mental health.

“The event had such a warm reception that we felt we must host the conference again next year in Cardiff on October 8.”

Dawn is also the driving force behind the Mental Health & Wellbeing Show which will be coming to Cardiff on May 21, 2020. You can book tickets here.

There will be 60 exhibitors and 20 seminars all on topics related to mental health and wellbeing.

Attendance is free with seminars starting at £10 and the show sponsorship partner will be Remploy.

One in four adults, along with one in ten children, will have a mental health issue.

These conditions can profoundly affect millions of lives, affecting the capability of people to make it through the day, sustain relationships, and maintain work.

The stigma attached to mental health issues can make it more difficult for those affected to pursue help.

We can make a difference and contribution by raising awareness. Talking Mental Health is a national conference to help people understand and recognise poor mental health and to make a difference.

Keynote speakers talked about their own personal journeys with mental health conditions, sharing their recovery stories. A range of companies and services attended on the day, showing how they support people with a mental health condition.

The event was a day of inspiration, motivation, learning, networking, sharing and positivity around mental health.

Do you have a mental health lead in your school?


Mental illnesses often start in adolescence or early adulthood and it is important to detect problems early to ensure the young person is properly treated and supported. The YMHFA (Wales) course teaches adults who have frequent contact with adolescents, such as parents, guardians, school staff, sport coaches and youth workers, how to assist adolescents who are developing a mental health problem, experiencing a worsening of a mental health problem or in a mental health crisis.

The Government Green Paper ‘Transforming children and young people’s mental health provision’ plans for every school and college to have a designated lead in mental health by 2025. The designated Youth Mental Health First Aider will be a trained member of staff who is responsible for the school’s approach to mental health.

This course is designed to meet this requirement by providing you with a clear understanding of the role of the school mental health lead. This step-by-step course will take you through essential skills needed to develop a multidisciplinary, whole systems approach through effective practice procedures to ensure the improvement of mental health and wellbeing in your school.


The YMHFA course teaches adults how to assist adolescents who are developing any of the following mental health problems, experiencing a worsening of an existing mental health problem or in a mental health crisis.

Developing mental health problems including:


  • Depression
  • Anxiety problems
  • Eating disorders
  • Psychosis
  • Substance use problems


Mental health crises:


  • Suicidal thoughts and behaviours
  • Non-suicidal self-injury
  • Panic attacks
  • Traumatic events
  • Severe psychotic states
  • Severe effects from alcohol or other drug use
  • Aggressive behaviours


  • To raise awareness and understanding of mental health problems in young people
  • To build confidence to help a young person experiencing a problem
  • To preserve life where a young person may be a risk to themselves or others
  • To provide help on a ‘First Aid’ basis
  • To reduce the effect of a mental health problem and prevent the problem escalating
  • To encourage early intervention and speedier recoveries
  • To provide comfort to a young person experiencing mental distress
  • To know where to refer the young person to for the right on-going help

It is designed to be interactive and participants are encouraged (if they wish) to share views and experiences. Whist sharing experiences can benefit the training experience participants must be aware that Mental Health First Aid is designed to help participants support others and is not intended as a therapy session for the participant. This is for the comfort for all participants.

Please note that due to the sensitive topics discussed within the training it is recommended that participants have a level of well-being before attending.



The next course wil be on the 21st & 22nd November


Dates of upcoming courses can be found on our website here

For in-house bookings we can deliver this anywhere in Wales, for groups between 6-12 participants.



£140 + vat per person or £1,400 + vat for an in-house course for up to 12 people




We run this course monthly at Ajuda Training Academy in Cardiff Bay.


2 days / 14 hours

It is recommended that these 2 days are run consecutively however they can be spread across a maximum of 2 sessions within 3 weeks.


We provide a fully qualified, experienced trainer, all the course materials, and certificates for participants on completion of the course.


To book a course or find out more information call Rachel on 029 20576883


Or book direct on our website here 

There’s still time to gain qualifications this year at Ajuda Training


Are your training qualifications up to date?


Hello %FirstName% 

At Ajuda we have a range of training courses taking place each week at our Training Academy in Cardiff Bay.


Why chose us for your training needs?


  • We ensure that we deliver an outstanding customer service to all our clients.
  • We will teach anyone, anytime & anywhere
  • We tailor our courses to meet the individual needs and requirements of all our clients, old and new
  • We ensure that they have an enjoyable experience, by creating a comfortable, enjoyable learning experience, providing additional support when needed, enabling candidates to succeed.





MHFA (Wales) Adult

2 Day Course

16th & 17th December

£120 + vat per person


First Aid at Work 

3 Day course

18th – 20th November

£210 + vat per person


MHFA (Wales) Youth

2 Day Course

21st & 22nd November

£140 + vat per person


Emergency First Aid at Work 

1 Day course

18th November

£90 + vat per person


Level 3 Paediatric First Aid

2 Day Course


25th & 26th November

£160 + vat per person


Level 2 Fire Safety & Fire Marshal

1 Day course

5th November

£90 + vat per person


First Aid Trainer 

3 Day Course

5th – 7th November

£425 + vat per person


2020 Calendar


Planning ahead?

Download our 2020 calendar




Talking is a Lifeline! Time to Change Wales talks at Mental Health Conference

The #TalkingIsALifeline campaign aims to encourage men to talk about their mental health without the fear of being judged. Talking is a Lifeline emphasises that talking about mental health might be one of the bravest things a man can do.

Image result for time to change wales

Research conducted by Time to Change Wales found that self-stigma and a lack of understanding of mental health stops many men from talking to family and friends about their mental health problems because of fear and anxiety about negative consequences.

Image result for man with mental health

Many men have told Time to Change Wales that the pressure to ‘man up’ and ‘be strong’ has led to them suffering in silence. The campaign uses everyday settings and accessible language to normalise conversation around mental health.

The three male heroes are relatable individuals for other men to aspire to and feel comfortable discussing mental health. They show how they have experienced positive change through talking openly about their mental health.

Time to Change Wales Campaign and Strategy Lead, June Jones will be speaking at Talking Mental Health National Conference on Thursday 10th October at Cardiff City Stadium

Tickets and more info is available here



10 Reasons to attend Mental Health Conference


Talking Mental Health National Conference takes place on World Mental Health Day

(Thursday 10th October) 10am – 4pm at Cardiff City Stadium.



Here are 10 great reasons to attend:


1. Every year one in four adults, along with one in ten children, will have a mental health issue.


2. These conditions can profoundly affect literally millions of lives, affecting the capability of these individuals to make it through the day, to sustain relationships, and to maintain work.


3. The stigma attached to mental health causes a damaging, albeit ill-informed, attitude, making it more difficult for those affected to pursue help.


4. We can make a difference and contribution by raising awareness


5. The best way to deal with this stigma is through facts and a better understanding of mental health problems. From identifying the causes, pinpointing solutions, and ultimately recognising that we are really dealing with medical issues.


6. Talking Mental Health is a National Conference that will be taking place to help people understand and recognise poor Mental Health and to make a difference.


7. We will have a range of key note speakers, talking about their own personal journeys with Mental Health Conditions, and sharing their recovery stories.


8. There will be a range of companies and services attending on the day, exhibiting how they can support people with a mental health condition.


9. There are plenty of opportunites to network with others and start aconversation about mental health


10. The event will be a day of inspiration, motivation, learning, networking, sharing and positivity around Mental Health




Life with Autism and Mental Illness – Mair Elliott talks at Mental Health Conference

Mair is a young patient  activist, speaking openly about life with mental illness and autism.

We are delighted to be including her in the programme of amazing keynote speakers at the Talking Mental Health Conference at Cardiff City Stadium on World Mental Health Day (Thursday 10th October)

Mair’s activism includes public speaking, trying to affect change in mental health and/or autism services by contributing to relevant organisations, panels, committees and executive boards.

“I hope to break down misconceptions, stereotypes and stigma relating to mental illness and autism, and to create a future where mental health services are fit for purpose.”


We’re so excited to hear what she has to say at the event.

Tickets are available to book, with early bird prices available until the end of August

Book here


The Bipolar Businessman Talks at Mental Health Conference

Talking Mental Health National Conference will be taking place at Cardiff City Stadium on World Mental Health Day. (Thursday 10th October 2019)

The conference is full of knowledge, inspiration, success stories, all related to mental health conditions.


There will be fantastic key note speakers talking through out the day, one of which is Thomas Duncan Bell, otherwise known as The Bipolar Businessman.


Thomas is mental health speaker, working with everyone from the Institute of Directors, to Red Letter Days and even Prince William & Harry’s Heads Together Charity.

He also writes a blog called The Bipolar Businessman where he enlightens to others to the fact, that they’re not alone.

“My mission is to change peoples perception of mental health in business… to prove that it’s because of our diversity that we are more valuable assets as human beings… And if in reading my stories, or watching my videos, you find something, of that missing part of yourself, then I’m glad I was there as a catalyst for change…”

His talk is titled “Motivations & Discovery – The Path to Becoming More Human” and we cannot wait to hear his story.

For more information about the event or to book tickets please click here


Tips for dealing with exam results stress

After an intense few months of revising and worrying for many young people undertaking GCSE and A-Level exams, the results of their hard work will be revealed over the next few weeks, with A-level results this year taking place on 15th August, and GCSE’s on the 22nd. 

Although some may say that the hardest part is over, for many young people the days leading to results day will be full of anxiety, stress and doubt.  If you have a child, or care for someone who is dealing with the pressure of a doubtful exam results day, here are some positive steps you can take, and bits of advice to give them before and during the day. 

Discourage overuse of social media

In the lead-up to the day, and particularly the day itself, their social media feeds will be full of people posting about the upcoming results. Although some posts may help them see that others are in the same boat, the continuous reminder of these emotions may cause the young person to overthink things and cause further worry and panic. If they do not get the results they were hoping for, social media will be full of celebratory posts which could make them feel even worse. 

Suggesting some calming activities that could distract them such as a walk, or watching a favourite film.

Remind them that exam results aren’t everything

Although it may feel like the most important thing at the moment, there are so many qualities and skills in a person that can’t be measured by school exams. Remind them of the good qualities they have that make them special, and reassure them that no matter what results they have, you will be proud of their hard work and support them moving forward in life. 

Look to the future 

It’s important to remind the young person that even if they do not get the results they wanted or expected, there are always alternative routes to gain the life skills, qualifications and work experience they need to go forward in life. If they are in the right mindset, you could help them look for their next step – whether that be further learning through school, apprenticeship, college or university. 

Helping them look forward to the future will help to keep their spirits up, and may relieve some feelings of worry and anxiety. 

On our Youth Mental Health First Aid course, Ajuda cover topics including stress and anxiety, with lots of practical tips on ways of dealing with these with young people in your care. Our courses can be booked in-house at our Cardiff Bay Training Centre, or at a location of your choice for groups of 12 or more.  

Ajuda are also busy organising our upcoming Talking Mental Health Conference in Cardiff City Stadium on October 10th (World Mental Health Day). We have talks on the day about mental illnesses such as anxiety, bipolar, depression and more, along with a selection of mental health organisations, charities and services at our exhibition. 

You can order tickets for the conference here.