Problem Solving in a Workplace

Course information

The Problem Solving in a Workplace online course focuses on the three main areas in which problems can occur – people, tasks and resources.

This E-learning course will highlight that Problems with people can include personality clashes, dangerous, offensive or illegal behaviour, poor communication and differences of opinion.

The Problem Solving in a Workplace E-learning course will teach about the Equality Act 2010 and how it applies to discrimination.

There’ll be coverage of time-wasting during this online Problem Solving in a Workplace course, focussing on issues such as time wasting due to individual actions and poorly organised work systems – and how to ensure time at work is spent productively.

Problems with resources, such as a lack of raw materials or equipment will be discussed during the online Problem Solving in a Workplace Course.

This E-learning Problem Solving in a workplace will help you discover the ways problems can be solved by managers, employees and outside organisations.

Finally, this Problem Solving in a Workplace online course will investigate the use of arbitration, negotiation, compromise, conciliation and mediation to resolve conflicts – and the many benefits these resolutions can bring to the workplace.

Number of modules: 3

Course Duration: 30 Minutes 
(Note: This is based on the video content shown and is rounded off. It does not account in any way for loading time or thinking time on the questions)

Course Price: £35

Anti Money Laundering

Course information

Anti-Money Laundering Overview:
Our full suite of interactive video-based online courses can be white labelled and distributed by you.

Money-Laundering is a major criminal problem, worldwide. This course starts by defining money laundering and describing the ‘regulated sector’ as defined by the Proceeds of Crime Act.

The online Anti-Money Laundering E-Learning course discusses a number of money-laundering offences, including tax evasion, theft, fraud, bribery and the financing of terrorism.

You’ll learn about some of the ‘red flags’ which could indicate illegal activity, and the connections between money-laundering and certain financial institutions. You’ll see how the regulated sector combats money-laundering through compliance, due diligence, and record-keeping.

Finally, the online Anti-Money Laundering course examines companies’ internal controls and monitoring to fight against money-laundering, including policy statements, effective reporting systems, and staff responsibilities.

Anti-Money Laundering Target Audience

This online Anti-Money Laundering E-Learning course is suitable for anyone working in an organisation that handles large amounts of money. The online Anti-Money Laundering course can also be used as an introduction to the subject for those working or planning to work in a regulated sector.

Anti-Money Laundering Advantages

Training staff in Anti-Money Laundering can be used as part of a company’s proof that they are actively working to identify and discourage money-laundering

CPD approval means that this course can be used by those that need to prove they are continually developing themselves.

Online training is flexible, efficient, and cost-effective, meaning the candidate can progress through the modules at their own pace and in their own time to fit the training in around their work and personal life.

Number of modules: 5

Course Duration: 50 Minutes 
(Note: This is based on the video content shown and is rounded off. It does not account in any way for loading time or thinking time on the questions)

Course Price: £35

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Cyber Security

Course information

Our full suite of interactive video-based online courses can be white labelled and distributed by you.

Employees, managers and directors should all have a good understanding of the threat posed by cyber-attacks and the importance of guarding against data breaches.

This short online Cyber Security E-Learning course will explain why cyber attacks and data breaches happen and provide practical advice on how to set up effective defences.

First, the Cyber Security online course will identify potential ‘cyber threat actors’ who initiate cybercrime, along with looking at the main motivations behind cyber-attacks on individuals and organisations.

On a more practical level, you’ll learn how to recognise and deal effectively with phishing attempts. The online Cyber Security course will highlight the importance of keeping passwords secure and cover security for devices, such as smartphones, laptops, tablets or desktop computers.

You’ll learn how to report a suspected cyber attack, and what to do if you genuinely make a mistake.

Finally, the Cyber Security E-Learning course will underline the importance of cooperation and show how working closely together helps overcome a wide range of cybersecurity issues.

Cyber Security Target Audience

The online Cyber Security E-Learning course is aimed at employees at all levels of an organisation as it provides an overview of some of the most common cyber security threats encountered in business.

Cyber Security Advantages

Training staff in cyber security is vital to protect your business from these ever present online threats.

CPD approval means that this course can be used in the future by those that need to prove they are continually developing themselves.

Online training is flexible, efficient, and cost-effective, meaning the candidate can progress through the modules at their own pace and in their own time to fit the training in around their work and personal life.

Number of modules: 3

Course Duration: 25 Minutes 
(Note: This is based on the video content shown and is rounded off. It does not account in any way for loading time or thinking time on the questions)

Course Price: £35

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Anti Bribery and Corruption

Course information

This course examines bribery and the legislation, measures and procedures that can uncover, control and reduce the impact of this criminal activity. This information is broken down into the following sections; Why corruption and bribery occur, The UK Bribery Act, Anti-bribery policies, anti-bribery management systems and how to deal with bribery in the workplace.

Number of modules: 5

Course Duration: 50 Minutes 
(Note: This is based on the video content shown and is rounded off. It does not account in any way for loading time or thinking time on the questions)

Course Price: £35

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Licenced Premises Staff Training

Course information

Course Description The alcohol licensing laws of the United Kingdom regulate the sale and consumption of alcohol. It is important for anyone working in licenced premises to have a basic understanding of these laws and how they apply to them.

This course starts with an overview of UK alcohol licensing laws and the importance of the four key licencing objectives. The course will also discuss mandatory conditions, which are compulsory for all licenced premises and looks in detail at the major issue of age verification. Finally, it outlines the responsibilities involved in alcohol retailing including drinking guidelines and how to avoid and reduce conflict.

Target Audience

Anyone working in licenced premises. This course could be included as part of the induction process or used to further enhance existing staff’s understanding of their responsibilities.

Advantages

Online training is flexible, efficient and cost-effective, so candidates can progress through the modules at their own pace, in their own time, making it easy to fit the training around their work and personal life.

Further Progression

Other courses that would be useful for candidates taking this one include; Drug Awareness and Conflict Management.

Number of modules: 9

Course Duration: 60 Minutes 
(Note: This is based on the video content shown and is rounded off. It does not account in any way for loading time or thinking time on the questions)

Course Price: £35

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Introducing GDPR

Course information

Course Description The General Data Protection Regulation (GDPR) is designed to strengthen and unify the principles of data protection for all individuals within the European Union and the European Economic Area.

The GDPR is an incredibly important change to data privacy regulations so understanding its correct implementation is vital for all UK businesses and organisations, and particularly for staff who regularly deal with personal data.

This online course is designed specially for those front line staff and provides a clear introduction to the main elements of the GDPR, including compliance and the consequences of non-compliance.

It explains the roles of key players – Data Protection Officers, Data Controllers, Data Protection Leads and Data Processors and covers the main categories of personal data, along with the six lawful bases for processing data, and how to audit the data your organisation holds.

Other topics examined include the Seven Principles of the GDPR and the Eight Rights for Individuals, along with the importance of your Privacy Policy – how to construct one, and how to use it effectively when dealing with data subjects. Finally, there’s important information on data breaches; how to avoid them, what to do if one is discovered and how to file a breach report.

Target Audience

This course is aimed at anyone who has access to personal data. This mainly applied to front line data processors but will also include HR personnel, supervisors and managers. Advantages Understanding the reasons for and scope of the GDPR can mean that data is handled professionally, securely and in compliance with the Law.

This is a benefit for individuals and the company as a whole as it provides a level of confidence that things are being done correctly and protection from potential legal issues.

CPD approval means that this course can be used by those that need to prove they are continually developing themselves. Online training is flexible, efficient and cost-effective, so candidates can progress through the modules at their own pace, in their own time, making it easy to fit the training around their work and personal life.

Further Progression

If this course is used as part of employee induction then it can be bundled with other health and safety courses such as DSE Awareness or Basic Fire Safety For those doing this course to improve themselves we have a wide range of other business skills courses that could further enhance their abilities and knowledge. These include Managing meetings, Time Management and Stress Awareness.

Number of modules: 5

Course Duration: 60 Minutes 
(Note: This is based on the video content shown and is rounded off. It does not account in any way for loading time or thinking time on the questions)

Course Price: £35

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Alcohol Personal Licence Holder

Course information

The alcohol licensing laws of the United Kingdom regulate the sale and consumption of alcohol. Any organisation, business or individual who wishes to sell alcohol must have a licence. This is obtained from a Licensing Authority.

This course starts with an overview of UK alcohol licensing laws and the importance of promoting the four key licencing objectives. The three main types of licence are covered, including applications, conditions, representations, and reviews. You’ll learn about the legal duties of personal licence holders, and how to deal with Licensing Authorities, along with information relating to objections, fees and hearings.

The course will also discuss issues surrounding Temporary Event Notices, and mandatory conditions, which are compulsory for all licenced premises. It’ll also look in detail at the major issue of age verification – and you’ll learn about the licensing laws and best practices as they apply to children and under 18s. Finally, it outlines the responsibilities involved in alcohol retailing including drinking guidelines and how to avoid and reduce conflict.

Target Audience

Anyone working in, or wanting a career in the hospitality industry who wants to open up promotion opportunities or to move into a role that requires a personal licence.

Advantages

Online training is flexible, efficient and cost-effective, so candidates can progress through the modules at their own pace, in their own time, making it easy to fit the training around their work and personal life.

Further Progression

Other courses that would be useful for candidates taking this one include; Drug Awareness, Conflict Management and Leadership skills.

Number of modules: 9

Course Duration: 90 Minutes 
(Note: This is based on the video content shown and is rounded off. It does not account in any way for loading time or thinking time on the questions)

Course Price: £90

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Anti Harassment and Bullying

Course information

Your Company should be committed to providing a working environment free from harassment and bullying and ensuring all staff are treated, and treat others, with dignity and respect. This course covers the commitments that will be laid out in your company’s anti-harassment and bullying policy. It then explains the differences between harassment and bullying, the steps that can be taken if either of these occur in or out of work, and some case studies to illustrate the points covered throughout the course.

Number of modules: 4

Course Duration: 30 Minutes 
(Note: This is based on the video content shown and is rounded off. It does not account in any way for loading time or thinking time on the questions)

Course Price: £35

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Managing Sickness and Absence

Course information

Employee absence can be costly in terms of both lost time and money. It impacts businesses, managers, and colleagues in ways that range from them having to take on extra work or undertake additional training, to experiencing additional stress and a drop in morale.

This course will help you to understand the different types of absence and Identify ways of measuring absence. It covers why you should complete return-to-work forms and how to conduct effective return-to-work meetings. The course finishes off by explaining the formal processes involved in managing absence and how to apply appropriate policies.

Number of modules: 3

Course Duration: 30 Minutes 
(Note: This is based on the video content shown and is rounded off. It does not account in any way for loading time or thinking time on the questions)

Course Price: £35

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Managing Meetings

Course information

I think everyone would agree that poorly called or run meetings waste valuable time for any organisation. This course will show you how to run meetings effectively and improve your ability to instigate actions that are quick and efficient.
The course starts with some basic definitions and statistics that outline how important running meetings effectively can be.
It examines factors that make meetings great, and some practical steps you can take to ensure everything runs smoothly and successful outcomes are achieved. It also covers some of the ways you can handle any problems that may arise.
Finally, it looks at different decision-making approaches you can use and finishes off with some notes on keeping a learning log to help you learn and grow, ultimately becoming a more confident and effective participant or chairperson.

Number of modules: 6

Course Duration: 60 Minutes 
(Note: This is based on the video content shown and is rounded off. It does not account in any way for loading time or thinking time on the questions)

Course Price: £35

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Objective Setting

Course information

Setting clear and precise goals and objectives ensure that everyone is working towards the same goal, allowing for business and personal growth. Objectives clarify priorities and allow employees to allocate their time and resources more effectively.

They also introduce a way of understanding how work will be measured and evaluated, thus enabling employees to evaluate their own performance, and make adjustments as necessary.

This course aims to help you write effective objectives that deliver results. It covers the importance of goals and objectives and why we need them, the barriers to you achieving your objectives and how to overcome them, what SMART objectives are and how to write and identify them and concludes with some tips for successful objective setting.

Number of modules: 3

Course Duration: 30 Minutes 
(Note: This is based on the video content shown and is rounded off. It does not account in any way for loading time or thinking time on the questions)

Course Price: £35

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Introduction to Emotional Intelligence

Course information

Emotional Intelligence is a set of emotional and social skills that collectively establish how well you perceive and express yourself, maintain social relationships and cope with challenges. It’s not just a passing management fad, in fact it is based on a great body of data, based on studies of tens of thousands of working people taken from a wide range of industries.

The research shows which qualities make a star performer and while Emotional Intelligence isn’t the sole predictor of performance potential, it has been proven to be a key indicator in this area.

This course will introduce the concept of emotional intelligence and look at how you can use it in effective and meaningful ways. It will examine the difference between emotional intelligence and IQ and dispel some of the myths surrounding emotional intelligence. It contains a sections on the advantages and disadvantages of using emotional intelligence and considers the biological purpose for emotions and how best to manage them. Finally it will highlight the role played by emotions in the workplace and provide practical advice including tips for using emotional intelligence to deal effectively with emotions in situations that can arise in the workplace.

Target Audience

This course is aimed at supervisors and managers that want to develop more effective relationships with members of their teams. The course can be a great starting point for people new to their leadership role as well as more established
managers that want to enhance their skills. This acts as a great introduction to the subject and covers the key concepts and theories relating to emotional intelligence.

This course is for individuals who are doing the training for themselves or for businesses who might want to put all of their first line management team through the training, so they are all working in the same way and have the same skill set.

Advantages

CPD approval means that this course can be used by those that need to prove they are continually developing themselves.
Online training is flexible, efficient and cost effective meaning the candidate can progress through the modules at their own pace and in their own time, so they can fit the training in around their work and personal life

Further Progression
For candidates that want to add more qualifications to their CV our Leadership Skills course is ILM approved and can provide them with another recognised management qualification.
For candidates specifically interested in developing resilient teams our Developing Teamwork course goes hand in hand with this one and expands on some of the key ideas and how they can be applied to teams.
For candidates new to management roles Managing Meetings would be a great next step although working through any of our range of Business Skills courses would be valuable.

Number of modules: 4

Course Duration: 50 Minutes 
(Note: This is based on the video content shown and is rounded off. It does not account in any way for loading time or thinking time on the questions)

Course Price: £65

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