Tips for treating bites and stings this summer

With summer in full swing and the temperature rising, we all find ourselves spending more time outdoors making the most of it with barbecues, days at the beach or the park and generally being more active. In the summer, we also see a higher level of activity from insects such as wasps and bees – that are attracted to sweet smells (such as alcohol), food and plants. This perfect combination can sometimes lead to insects getting a little too close to us, and biting or stinging us as a defensive response. 

This week’s blog has some handy tips on how to diagnose and deal with a variety of bites and stings that might happen when you’re out and about, so you can be prepared in the situation. 

Wasp and Hornet Stings

Most cases of wasp and hornet stings cause a sharp and sudden pain in the first instance, which can be followed by a red mark on the area and swelling. In some cases this can last up to a week, but often will subside within a day or so. 

Bee Stings

Bee stings are very much like wasp and hornet stings, but Bees often lose their stingers in the process which can remain in a person’s skin. 

Mosquito Bites

Mosquito bites appear as small red patches on the skin, which can be very itchy. In some extreme cases blisters can also develop. 

Tick Bites

Tick bites don’t tend to cause pain, so they can be difficult to notice right away. Symptoms of a tick bite include a small red lump on the skin, swelling, Itchiness, blistering and bruising. Ticks attach themselves to a human to feed on blood, so these would need to be removed like bee stings. 

Horsefly Bite

A horsefly bite can cause significant pain, mostly appears as a large raised rash and can bring other worrying symptoms such as dizziness, weakness, wheezing and swelling to parts of the body.  

Treatment of stings and bites

In most cases, bites and stings do not require medical attention and can be treated as follows: 

  •  Bee stings and ticks will need to be removed. Bee stings should be scared out of the skin with a hard edge such as your fingernail or a bank card. Ticks can be removed carefully with tweezers

  • Wash the affected area with water and soap

  • Apply a cold compress or an ice pack to the skin for at least 10 minutes.

  • To reduce swelling, the affected area should be raised if possible.

  • Avoid scratching or itching the affected area to reduce the risk of infection   

If symptoms persist or get worse, it could be worth giving 111 a ring and explaining the situation for some advice and guidance.  

In extreme cases, a sting can cause a severe allergic reaction and lead to anaphylactic shock. If you notice the person has the following symptoms, you must call 999 immediately. 

  • wheezing or difficulty breathing
  • a swollen face, mouth or throat
  • nausea or vomiting
  • a fast heart rate
  • dizziness or feeling faint
  • difficulty swallowing
  • loss of consciousness

If the person is know to have an allergy to stings, they may have an Adrenaline Auto Injector (such as an EpiPen) in their possession which could be used to relieve the symptoms of anaphylactic shock. Make sure you know how to use the particular injector before attempting to administer it. 

You should remove a sting if applicable to stop the venom spreading, and lay the person down flat unless they are pregnant, unconscious or having breathing difficulties.  If symptoms persist after 5-15 minutes, and there is another injector available, you should use this whilst waiting for the emergency services to arrive.  


If you would like to know more about treating someone in an emergency situation such as anaphylactic shock, Ajuda offer courses on first aid on-site at our training centre or at a location of your choice. You can choose between paediatric, emergency or work-based first aid depending on your training requirements. 

Please click here to view out First Aid Training Courses. 

Overheating Kills: Tips for elderly care in hot weather.

Although we all love the warm weather, after a few days of non-stop stuffiness and sweating, it can become uncomfortable, and even more so for elderly people.

In times of extreme heat, it’s important to check in on your elderly family, friends and neighbours regularly to make sure they are safe and well. As we age, our bodies find it more difficult to adjust to changes in condition, this along with other age-related illnesses and various medications can affect our ability to cool down. During heatwaves, we often see an increase of heat related illnesses and even heat-related deaths if it becomes too extreme.

If you are caring for an elderly person this summer, take a look at our blog to refresh yourself on some of the ways you can prevent the heat from making them unwell and spot any issues early on.

Tips for keeping cool. 

  • The hottest time of the day is between 11am – 3pm, so advise them to avoid spending time outside during this period
  • Encourage them to drink cold drinks regularly. Make sure the fridge is stocked up with plenty of fluids.
  • Suggest they avoid much physical activity unless necessary, but if they would like to keep active or go outside encourage this to be done in the evening.
  • In extreme heat, windows and blinds can be closed to keep a room cool
  •  Loose and cool clothing will help to avoid overheating
  • If they are uncomfortable, having a cool bath or shower can help
  • Discourage drinking caffeine and alcohol as these can cause dehydration

Signs of Overheating

  • Breathlessness
  • Sudden dizziness
  • Chest Pain
  • Confusion
  • Cramps
  • Fatigue
  • Cold, clammy skin
  • Headache
  • Thirst

To treat the initial signs of overheating, the tips above such as a cool area, cold bath and rehydration should be followed to attempt to naturally cool the person down. If not treated, overheating can turn to heatstroke.

Heatstroke Symptoms

  • Fainting or feeling faint
  • High body temperature
  • Strong, rapid pulse or slow, weak pulse
  • Behavioural changes
  • Staggering
  • Lack of sweating in extreme heat
  • Dry Skin
  • Confusion
  • Coma

If you notice any of the above symptoms, call the emergency services immediately for help as there are medical measures that can be taken to relieve the symptoms of heatstroke.

If you would like to refresh your knowledge on some key topics surrounding elderly care, Ajuda have a variety of online Health & Social Care courses to develop awareness of Strokes, Diabetes, Dementia and Mental Health. Along with this we also cover topics such as Duty of Care, Fire Safety, End of Life Care and Safe Handling of Medicines.

These courses are a quick and inexpensive way to refresh your knowledge on key caring topics, and ensure you are prepared to save lives in any situation. They can be done at your own pace, from the comfort of your home.

If you would like to know more about enrolling onto any of our online courses, please contact the office today.

Asthma Attacks and how to tackle them


What to do during Asthma Attacks

Asthma is a condition that affects the airways of the lungs. Asthma can cause the lungs to go into spasm and tighten which can make it very difficult to breathe for someone who is having an Attack.  There are many factors that can trigger Asthma Attacks; the weather, allergies, over exertion, illness and stress to name but a few.

3 people die every day in the UK from fatal Asthma Attacks; these could potentially be avoided if people understood more about the condition. Every 10 seconds someone has a potentially life-threatening asthma attack.


What are the symptoms of Asthma Attacks?

-Tight chest

-Difficulty breathing




-Struggling to speak, sleep or eat

-Children can sometimes complain of a tummy ache

Usually, these symptoms will not occur suddenly.


What do you do when Asthma Attacks occur?

-Stay calm, panicking will only make things worse.

-Make them comfortable

-Ask them to use their reliever inhaler

-Reassure them

-Encourage slow and steady breathing

-If the casualty shows no sign of improvement or the casualty does not have their inhaler with them, call 999 or 112

If you think you are having an asthma attack and you are alone, take the above steps. Take slow and steady breaths and try to remain calm. If your symptoms do not improve, do not hesitate to call 999 or 112.


Advice for friends and family

It is very important that friends and family of Asthma sufferers know how they can help during an emergency.

If you have a personal Asthma action plan, it is useful to make copies and share it with people that are you are often with so that they have something to refer back to during an emergency.

If you are interested in learning how to help in emergency medical situations, please get in touch with our team about booking yourself a space on one of our first aid training courses. Contact us on admin or call 029 2057 6883.

Type 2 Diabetes Prevention Week

Type 2 Diabetes Prevention Week is taking place from Monday 23rd May to Sunday 29th May this year. Diabetes UK joins NHS England as proud campaign partners for this annual awareness week.

For this year’s Prevention Week campaign, NHS England has created a digital toolkit which includes everything you need to support the week digitally, including social media posts, animations, web banners and more.

There are 13.6 million people in the UK at increased risk of developing type 2 diabetes. But for many people there are steps you can take to reduce your risk.

Book onto our 

Diabetes Awareness Online Training here for just 


Ajuda is a proud sponsor of The Mental Health & Wellbeing Show May 17th 2024

A professional  all-day show on the 17th May 2024.  This year you will find us at Cardiff City Football Stadium aiming to promote positive mental health through open conversation, promoting awareness and sharing real-life experiences.

The show will include a selection of seminars focused on topics such as coping with mental illness, ways to promote positive mental health, and how to support people around you who are suffering with ill mental health. Alongside this is an exhibition with over 60 charities, organisations and companies promoting their helpful resources, services and initiatives designed to support positive mental health and wellbeing.

Adult Services, Schools, GPs, NHS Staff, CAMHS, Housing Associations, Charities, Youth Clubs, Staff in Residential Housing for Children and Mental Health, Foster Carers, Rehabilitation Centres, Colleges, Police Services, Sports Clubs, Spiritual and Holistic Therapists and many more!

Experiencing and living with mental health conditions including; Depression, Anxiety Disorders, PTSD, OCD, Post Natal Depression, Psychosis, Suicidal Thoughts. Mental Health recovery and journey, Mental Health in the workplace, school, college, university. Overcoming Eating Disorders, Addiction, Self Harm. The advantages of mindfulness, holistic therapies, meditation, sports and activities, arts and creative therapies. Living with Autism. The connection of diet & nutrition and mental health, The LGBTIQ+ community, The Role of the Mental Health First Aider in the Workplace, The Role of the Mental Health Lead in Schools. Psychological treatments. Experiencing loss, Peer support, Student life, Homelessness, Disability, Reducing stress and many more

This event is proudly sponsored and supported by Ajuda


Make your Christmas memorable for the right reasons

According to the Royal Society for the Prevention of Accidents (RoSPA), more than 6,000 people will end up in hospital on Christmas Day and over the Christmas period more than 80,000 people visit A&E and these numbers appear to be rising.

Not only is there an increase in admissions due to common winter illnesses, hospitals in the UK see thousands of people treated for Christmas-related injuries. Christmas sees injuries from knives, trips (e.g. from fairy light wires), food poisoning and burns. With serious incidents such as house fires also being more common than during other times in the year; People are 50% more likely to die in a house fire over Christmas than at any other time of year.

Approximately 350 people a year are hurt by Christmas tree lights, according to RoSPA. Injuries include people falling while they’re putting them up, children swallowing the bulbs, and people getting electric shocks and burns from faulty lights. RoSPA’s advice is to ‘Test your lights and the wiring before you put them up, as they can deteriorate over the years. If you have old lights, buy new ones that meet higher safety standards, don’t overload sockets, as that’s a fire risk.’

To put these risks into perspective, here are just a few Christmas accident statistics:

– Since 1996, 31 people have died from watering their Christmas tree with the lights plugged in

– 1 in 10 people burn themselves while setting fire to Christmas pudding

– 350 people a year are hurt by Christmas tree lights

– 1,000 people a year are hurt when decorating their homes
– 30 people die from food poisoning each Christmas

– People are 50% more likely to be in a house fire at Christmas than at any other time of the year

Here are some handy hints to keep your house safe:

– Do not leave candles unattended (this advice should be followed throughout the year)

– Ensure Christmas cards and wrapping paper are kept clear of open flames (e.g. do not hang cards above the fireplace and do not light candles near cards)

– To reduce the risk of trips, slips and falls, keep holiday clutter to a minimum (e.g. invest in a cable tidy to keep stray wires minimal)

– Watch out for small items that could cause a choking hazard, particularly in young children (e.g. Christmas cracker prizes)

– Open packaging with scissors not knives to avoid careless injuries

– If you have old Christmas lights, consider investing in new ones which will meet much higher safety standards

– Keep the lights switched off until the Christmas tree is decorated and don’t let children play with the lights (some have swallowed the small bulbs)

– Don’t overload sockets

– Don’t let bulbs touch anything that can burn easily such as paper (this includes decorations)

– Keep glass baubles out of reach of toddlers and pets

– Don’t be tempted to leave the lights on when going to bed or when leaving the house

– Follow the instructions on the turkey and don’t risk short cuts as it takes hours to cook a turkey thoroughly (uncooked turkey can cause salmonella poisoning, which can be life-threatening for vulnerable people)

– Do NOT drink and drive!

Take this advice on board to ensure that your Christmas is memorable for the right reasons. Have a lovely, safe Christmas and a very Happy New Year. If you have any other suggestions on ways to stay safe over Christmas, please Tweet us on @ajuda_training.

To book yourself onto any of our valuable, life-changing courses (such as, First Aid, Health and Safety or Food Hygiene) in the New Year, please see our Course Calendar and use our new online booking system to book your place. To view our Christmas opening hours, please click on the picture below.

Bonfire Night First Aid

This weekend Bonfire Night will be celebrated around the UK. According to statistics from The Royal Society for the Prevention of Accidents around 1,000 people visit A&E for treatment of firework related and other bonfire night related injuries in the four weeks around the event.

Although Bonfire Night is certainly a time for fun, we’ve written this blog to provide first aid tips that are simple to learn and well help you to be prepared to treat any of these injuries if they occur.

 Burns or scalds

– Run the burn under cold water for at least 10 minutes. Skin needs to be completely cool to prevent pain, scarring or any further damage.

– Remove any jewellery or clothing that is near the burn – do not remove if they are stuck to the burn.

– Don’t pop any blisters or apply creams – doing this risks making the injury worse.

– One the burn is cooled, cover with a plastic bag or clingfilm.

– If necessary, treat a casualty for shock by laying them down with their legs raised above the level of their heart e.g. on a chair.

– If the burn is on a child, or, if you think the burn is serious (e.g. deep, larger than the size of the casualty’s hand, on the hands, feet or face) call 999/112 for an ambulance. There will also be first aiders at almost all public firework displays in the UK so keep an eye out when you get to the event in case you need to go and get help.


Debris in the eye

– Do not rub the casualty’s eye or let them rub the eye as it will make it worse.

– Pour clean water over the eye to wash out what is in it or to cool the burn.

– If this does not work, try to lift the debris out with the damp corner of a clean tissue.

– If this also does not work, cover the eye with a clean dressing (if a dressing is not available make sure you use a non-fluffy material).

– Take the casualty to the nearest hospital.


Smoke inhalation

– Move as far as possible away from the smoke so that you/they can breathe in fresh air.

– Sit down or help the casualty to sit down in a comfortable position and loosen any tight clothing around the neck to help breathe normally.

– If you/they do not recover quickly, call 999/112 for an ambulance.

We hope you all enjoy bonfire night and remain safe throughout. Let us know your plans by tweeting us @ajuda_training we’d love to hear what you’re all up to!

Cardiff-based training company boosted by major new business wins

A Cardiff-based training company is going from strength to strength after securing contracts to provide services to some major organisations.

Ajuda Training Academy, which operates out of its education centre in Cardiff Bay, is a multi-award-winning company which delivers fully accredited vocational courses and qualifications to private companies and public sector organisations across the UK.

Ajuda’s suite of training courses includes, amongst others, first aid and mental health training, manual handling, health and safety, food hygiene, fire safety, and safeguarding.

The company’s latest client wins have seen it become the official first aid training provider for the Welsh Government, while also winning competitive tenders to provide first aid training to both Natural Resources Wales (NRW) and Cardiff Council.

In its 14 years of operation, Ajuda has delivered training to more than 90,000 people across England and Wales, providing them with fully accredited qualifications in a variety of vocational courses.

Dawn Evans 

Dawn Evans, who is Ajuda’s managing director, said the new contracts have shown the company is among the country’s leading providers of training services.

“Over the years that Ajuda has been operating, we have become synonymous with quality, excellence, value, and attention to detail, attributes which have been recognised by the Welsh Government, NRW, and Cardiff Council,” Mrs Evans said.

“I am incredibly proud to have secured these contracts, and delighted that the three public bodies have recognised Ajuda’s excellence and will be able to access training of the highest calibre from our dedicated team.”

Mrs Evans added that the contract wins also help to highlight Ajuda’s innovative approach to training,

“In all of our courses we aim to make a difference and inspire others to do the same,” Mrs Evans added.

“The training is focused on each organisation’s individual requirements, using everyday scenarios, and a range of audio, visual, and kinaesthetic aids, to provide a wider understanding of the learning on offer.

 “Our courses, which can be delivered through the Welsh language, are regulated by awarding bodies such as OFQUAL and Qualifications Wales, and our professional trainers have a wealth of knowledge within their individual fields, alongside formal teaching qualifications. The team at Ajuda is also proud to be recognised with the Investors in People Award.”

While you are here, why not browse our website and see the many courses we have on offer.  There are over 100 courses within our face-to-face and online learning sections.

Contact the office if you have any questions by emailing or Telephone 02920576883

Happy St David’s Day / Dydd Gŵyl Dewi Hapus

Why do we celebrate St. David's Day?

Dydd Gŵyl Dewi Hapus or Happy St. David’s Day!

St. David’s Day is the celebration of the patron saint of Wales, St. David. Patron saints are chosen to be special protectors of an area or country. England, Ireland and Scotland all have their own patron saints, and each have their own national day to celebrate them too.

St. David was born in south-west Wales, near to a small city that is named after him today. Although no one knows exactly when he was born, many people guess that it was around the year 520 AD – however, some people believe that it was before this and that he lived for over 100 years!

It was a time where the Welsh kings had their own little kingdoms and most people lived on their own farmland. They were mostly Christian, and there were lots of monasteries built where people would learn and pray.

Nowadays, St. David’s Day is important to remember the life of St. David and everything he did for the country of Wales.

People wear a daffodil or a leek around this day, as they are two important symbols of Wales. This is because the daffodil begins to bloom early in the year around this time, and the symbol of the leek is thought to have come from a group of Welsh soldiers many years ago who would wear leeks to be able to tell each other apart from the English soldiers. It is also believed that when St. David was alive, one of the only things he ate was leeks too.

Why not make your own Traditional Welsh Cakes using our handy Recipe!!!


  • 225g plain flour
  • 85g caster sugar
  • ½ tsp mixed spice
  • ½ tsp baking powder
  • 50g butter, cut into small pieces
  • 50g lard, cut into small pieces, plus extra for frying
  • 50g currant
  • 1 egg, beaten
  •  splash milk


  • STEP 1

    Tip the flour, sugar, mixed spice, baking powder and a pinch of salt into a bowl. Then, with your fingers, rub in the butter and lard until crumbly. Mix in the currants. Work the egg into the mixture until you have soft dough, adding a splash of milk if it seems a little dry – it should be the same consistency as shortcrust pastry.

  • STEP 2

    Roll out the dough on a lightly floured work surface to the thickness of your little finger. Cut out rounds using a 6cm cutter, re-rolling any trimmings. Grease a flat griddle pan or heavy frying pan with lard, and place over a medium heat. Cook the Welsh cakes in batches, for about 3 mins each side, until golden brown, crisp and cooked through. Delicious served warm with butter and jam, or simply sprinkled with caster sugar. Cakes will stay fresh in a tin for 1 week.

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Keep Warm this Winter

Cold weather can affect your health. Find out how to keep yourself well and your home warm during winter.

Why is cold weather a problem?

When the temperature drops to below 8C, some people are at increased risk of:

  • heart attack
  • stroke
  • flu
  • pneumonia
  • falls and injuries
  • hypothermia

Cold weather can also affect people with mental health conditions, such as depression and dementia.

Who’s most at risk?

Very cold weather can affect anyone, but you are most vulnerable if:

  • you’re 65 or older
  • you’re on a low income (so can’t afford heating)
  • you have a long-term health condition, such as heart, lung or kidney disease
  • you’re disabled
  • you’re pregnant
  • you have young children (newborn to school age)
  • you have a mental health condition

Be prepared

The Met Office provides weather forecasts on radio and TV, so listen in to these bulletins regularly to keep up-to-date with the weather.

Severe weather warnings are also issued on the Met Office website, through the Met Office Twitter feed, or you can call the Weather Desk on 0370 900 0100 or 01392 885 680.

The Met office also has advice on getting ready for winter.

This includes suggestions for practical things you can do to prepare for winter weather, including cold, ice and snow, high winds and flooding.

How to keep your home warm

Follow these tips to keep you and your family warm and well at home:

  • if you’re not very mobile, are 65 or over, or have a health condition, such as heart or lung disease, heat your home to at least 18C (65F)
  • keep your bedroom at 18C all night if you can – and keep the bedroom window closed
  • during the day you may prefer your living room to be slightly warmer than 18C
  • to reduce the risk of sudden infant death syndrome (SIDS), babies should sleep in rooms heated to between 16C and 20C
  • if you’re under 65, healthy and active, you can safely have your home cooler than 18C, if you’re comfortable
  • draw curtains at dusk and keep doors closed to block out draughts
  • get your heating system checked regularly by a qualified professional

Protect your health in the cold

If you start to feel unwell, even if it’s a cough or cold, don’t wait until it gets more serious. Seek advice from your pharmacist.

Follow these tips on keeping well in the cold:

  • find out if you can get the flu jab for free on the NHS
  • wear several layers of clothes rather than 1 chunky layer – clothes made from cotton, wool or fleecy fibres help to maintain body heat
  • use a hot water bottle or electric blanket to keep warm in bed – but don’t use both at the same time
  • have at least 1 hot meal a day – eating regularly helps keep you warm; and make sure you have hot drinks regularly
  • try not to sit still for more than an hour or so indoors – get up and stretch your legs
  • stay active – even moderate exercise can help keep you warm
  • wrap a scarf loosely around your mouth when outdoors – add a hat and wear shoes with a good grip, too
  • if you have a heart or respiratory problem, stay indoors during very cold weather

Look in on vulnerable neighbours and relatives

Check up on older neighbours and relatives, and those with heart or respiratory (breathing) problems, to make sure they:

  • are safe and well
  • are warm enough, especially at night
  • have stocks of food and medicines so they don’t need to go out during very cold weather

If you’re worried about a relative or elderly neighbour, contact your local council or call the Age UK helpline on 0800 678 1174 (8am to 7pm every day).

If you’re concerned that the person may be suffering from hypothermia, contact NHS 111.

Ajuda speaking at the future of work conference 2023

Managing director of Ajuda Dawn Evans spoke at the Future of Work conference held at Techniquest in Cardiff. This conference hosts a range of companies that help assist with plans and strategies that help create a strong and resilient workforce.

Dawn spoke about the importance of mental health in the workplace, and why companies should invest in having mental health first aiders. Here is Dawn giving her talk at the conference.

More about our Mental Health First Aid (MHFA) Course

Mental Health First Aid (MHFA) is a training course that teaches individuals how to identify, understand, and respond to signs of mental health and substance use issues. The course is designed to give people the skills and confidence to provide initial support to someone who may be developing a mental health problem or experiencing a mental health crisis.

Participants in the course learn about common mental health conditions, how to offer initial help, and how to guide a person towards appropriate professional help. The course typically involves interactive activities, discussions, and practical skills-building exercises. The length of the course can vary, but most programs take between 12 and 16 hours to complete.

More about Ajuda Training Services

Ajuda is a multi-award-winning company and has been established for more than ten years. We provide accredited training courses from our classes based in Cardiff, providing training to areas all over Wales, the UK and in Europe.

Here at Ajuda, we are friendly teachers offering the highest customer service standards to all our clients. We can either teach our training courses from our training academy based in Cardiff Bay, or we can come to your location. Whatever the need we can deliver.

We can help equip your organisation with mental health first aiders

Investing in mental health first aiders can help the workforce in your company. Identifying someone who needs help and support with their mental health can prevent any long-term sickness leave. Our mental health first aid course helps people identify when someone needs help, and points them in the right direction connecting them to the right support.

Contact us

We regularly run mental heath first aid courses. We train people up to be mental health first aiders and certify people to help colleagues with their mental health in the workplace. Use the contact details below to get in touch and we’ll let you know when we are running our next course dates.

Tel: 029 2057 6883