The aims of the disciplinary procedure are to provide a framework within which managers can work with employees to maintain satisfactory standards of conduct and to encourage improvement when necessary. This course covers the aims of the disciplinary procedure, penalties including investigations, allegations and suspensions, procedures for carrying out hearings, and appeals.Â
Number of modules: 5 Course Duration: 45 Minutes Course Price: £35
Course information
(Note: This is based on the video content shown and is rounded off. It does not account in any way for loading time or thinking time on the questions)
Category: Online Training
Developing Teamwork
Course information
Developing Teamwork is all about building stronger relationships within your team by getting to know each other better and creating the foundations for an exceptionally high performing group of people.
This course will start by explaining in detail what team working is and cover some of the basic principles for putting together a group of people who will work well together.
It then goes on to cover conflict within teams, explaining some of the reasons conflict occurs and some strategies for managing conflict. It finishes off by exploring some of the different styles of management behaviour and how to develop a resilient team.
Number of modules: 4
Course Duration:Â 30 MinutesÂ
(Note: This is based on the video content shown and is rounded off. It does not account in any way for loading time or thinking time on the questions)
Course Price:Â ÂŁ35
Negotiation Skills
Course information
Negotiation is a basic means of getting what you want from others. Itâs a back and forth communication designed to reach an agreement when you and the other side have some interests that are shared and others that are opposed.
This course covers the basics of what constitutes a negotiation, the key stages of a negotiation, skills you can apply to your negotiations and some practical advice so you can bring all of this together and become a more effective negotiator.
Number of modules: 4
Course Duration: 45 MinutesÂ
(Note: This is based on the video content shown and is rounded off. It does not account in any way for loading time or thinking time on the questions)
Course Price:Â ÂŁ35
The Principles of Performance Management
Course information
In any organisation, the traditional model of strict command and control wastes a significant amount of time and money. Mutual trust, employee motivation and readiness to perform can easily be undermined. Performance management, on the other hand, offers a different, much more effective approach.
In formal terms, performance management involves the achievement of performance targets through the effective management of people and the environment in which they operate. Itâs about setting achievable goals for the organisation and targets for individuals and teams.Â
Number of modules: 7
Course Duration: 55 MinutesÂ
(Note: This is based on the video content shown and is rounded off. It does not account in any way for loading time or thinking time on the questions)
Course Price:Â ÂŁ35
Project Management
Course information
The effective management of projects is an essential skill in many workplaces. Correct control of stages and different aspects of projects helps to increase the chances of projects being successful.
There are many tools and approaches to managing projects, from a simple âto doâ list, to complex methodologies.Â
When a project is managed correctly it ensures that thereâs a sound business reason for undertaking the project, that itâs clear whoâs involved in delivering the project, what the expected outcomes are and how resources and risks will be managed throughout the project.Â
When itâs done poorly the project can suffer from feature creep, delays, go over budget or not get finished at all.
This course covers some of the common project management methodologies, setting goals, and actually achieving them, identifying the need for a project to be started, using key project management tools and much more.Â
Number of modules: 6
Course Duration: 90 MinutesÂ
(Note: This is based on the video content shown and is rounded off. It does not account in any way for loading time or thinking time on the questions)
Course Price:Â ÂŁ35
Leadership Skills
Course information
A leader doesnât necessarily have to be a âmanagerâ, but itâs difficult to see how a manager could be truly effective without having at least some leadership skills. This course will introduce you to some of the import techniques and theories that can help you to improve your leadership skills and be more effective in your role.
Number of modules: 6
Course Duration: 90 MinutesÂ
(Note: This is based on the video content shown and is rounded off. It does not account in any way for loading time or thinking time on the questions)
Course Price:Â ÂŁ35
Stress Management
Course information
The Health and Safety Executive states that âwork related stress develops because a person is unable to cope with the demands being placed on themâ. This can come from any aspect of their life but it often comes from demands placed on them at work.
So why is stress a problem in the workplace?
Well the latest estimates show the total number of cases of work related stress depression or anxiety account for 39% of all work related illness.
Some occupations may be more susceptible to stress but it can affect anyone and can impact on health, ability to function effectively at work and at home and in relationships.
This course will cover an introduction to stress and why itâs a problem, some of the causes of stress and some ways to minimise the risk of stress.
Number of modules: 4
Course Duration:Â 30 MinutesÂ
(Note: This is based on the video content shown and is rounded off. It does not account in any way for loading time or thinking time on the questions)
Course Price:Â ÂŁ35
LinkedIn for Business
Course information
Linkedin is a very well established and respected social network with over 259 million users in more than 200 countries. Itâs known as âFacebook in a Suitâ or the most professional level of Social networking for businesses.
Linkedin is a very valuable tool to find the key decision makers within certain companies. Itâs used for finding the best point of contact, gaining familiarity with their background before a call or sales pitch, making such contact much more effective.
Itâs a social network for professional people. Normally a person would create a Linkedin profile that would include career details and would update their information periodically as to their current appointment. It would often include a personal statement, personal web address and possibly testimonials from employers and members of staff. If the person has particular interests both professionally and personally they may subscribe to one or more interest groups to receive updates and discussion opportunities.
Number of modules: 4
Course Duration: 45 MinutesÂ
(Note: This is based on the video content shown and is rounded off. It does not account in any way for loading time or thinking time on the questions)
Course Price: ÂŁ90
Twitter for Business
Course information
Twitter is a social media platform that is used by a wide range of people, from celebrities, who use it to communicate with their fans to companies and brands who can use it to engage their customers and attract new ones. It is also used by people for the social aspect â to chat and share information with friends. In fact, there is no restriction to who or what can have a Twitter account and often a larger company such as Starbucks will also have individual accounts for each product such as Frappuccinoâs and even individual store locations.
Using Twitter successfully requires a significant commitment of time â being active is key to your success. Itâs all about the image you create, and the bestâviewed companies are the responsive ones.
Twitter is a realâtime information sharing network where users can share messages, news, images, opinions and links via short bursts of information called âtweets.âÂ
Even though Twitter is a fairly simple service, itâs still important to understand the mechanics of it thoroughly.
Number of modules: 4
Course Duration: 55 MinutesÂ
(Note: This is based on the video content shown and is rounded off. It does not account in any way for loading time or thinking time on the questions)
Course Price: ÂŁ90
Facebook for Business
Course information
Facebook is the worldâs largest social network. With over a billion users itâs very likely that a proportion of your target customer audience will have a Facebook account. In the âSocial Media for Businessâ course youâll have been encouraged to research and investigate the preferred social media platforms used by your target audience, so you should have a good idea at this point if Facebook is one of the right platforms for you.
Using Facebook in your business is about providing an effective means for your customers to interact with you and connect their friends to your business. Recommendation is the most powerful way a potential customer can be connected to a business, particularly when itâs being recommended by a friend. So if you know that a trusted friend likes a particular brand, youâre much more likely to engage with that brand.
Facebook is essentially a platform designed to facilitate social interaction between people with whom youâve already established some mutual recognition.Â
Number of modules: 8
Course Duration: 80 MinutesÂ
(Note: This is based on the video content shown and is rounded off. It does not account in any way for loading time or thinking time on the questions)
Course Price: ÂŁ90
Social Media for Business
Course information
The Internet has changed our lives both personally and commercially. The boundaries between personal and business communication are now much less defined. Three quarters of us in the developed world use the internet and Social media has become a serious business marketing technique with over 90% of businesses with an inâhouse marketing department using social media for marketing and committing up to 20% of marketers time in that direction. So far as your social media audience in concerned, 43% of people aged 20â29 spend more than 10 hours a week on social media sites.
The starting point in any social media activity for business is your website or microsite and your social media activities will invariably be referencing this site so the first measurement of success in your social media activity will be the traffic youâre generating for your site through social media channels.
This course is designed to assist people in business to understand how social media techniques can be used as an effective business marketing tool. The object is to provide sufficient information to enable you to develop a social media strategy for a business and implement that strategy personally or through the informed engagement of third party specialists.
Number of modules: 11
Course Duration: 100 MinutesÂ
(Note: This is based on the video content shown and is rounded off. It does not account in any way for loading time or thinking time on the questions)
Course Price: ÂŁ149
SEO for Business
Course information
Right now, potential customers will be searching for your products and services â and if they donât find their way to your site, you could be deferring them to a competitor. Imagine if your website could rank above your competitorsâ, using the kind of search terms that turn your visitor traffic into revenue. When itâs done well, search engine marketing can give search engines exactly what they need to put your website in a prime position on Search Engine Results Pages.
The key is understanding what search engines need â and since 90% of all searches in the UK are via Google, this pretty much means understanding Google. This course will explain the proven techniques that will help you reach and maintain the number one results spot.
Number of modules: 6
Course Duration: 80 MinutesÂ
(Note: This is based on the video content shown and is rounded off. It does not account in any way for loading time or thinking time on the questions)
Course Price: ÂŁ149